Politica de expediere
Shipping Policy (Wholesale Orders)
Order Processing
All orders are processed within 2–5 business days after full payment is received.
Please note that processing times may vary during high-volume periods or holidays.
Shipping Origin
All wholesale orders are shipped directly from our overseas warehouse / manufacturing partner.
Shipping Destinations
We offer worldwide shipping for wholesale orders.
Shipping Costs
Shipping is free worldwide for all wholesale orders.
Delivery Time
Estimated delivery time is 7–21 business days, depending on the destination country and local customs processing.
Please note that delivery times are estimates and may vary due to factors beyond our control, including customs clearance and carrier delays.
Customs, Duties & Taxes
All customs duties, import taxes, VAT, and clearance fees are the responsibility of the buyer.
DV Jewel is not responsible for delays or additional charges caused by customs authorities.
Tracking Information
Once your order has been shipped, tracking information will be provided via email when available.
Incorrect Address & Failed Delivery
Please ensure that all shipping details are correct at checkout.
We are not responsible for delays, lost parcels, or additional fees resulting from incorrect or incomplete addresses.